Microsoft Nominates Beringer Associates for Partner of the Year in the Satisfaction & Experience category in the East Region

 

Pennsauken, NJ –July 29, 2009–Beringer Associates (www.beringer.net), a leading IT Solutions Provider, has been nominated by Microsoft for Partner of the Year in the Satisfaction & Experience category in the East Region. This award recognizes a Microsoft partner who has provided exceptional customer satisfaction with Microsoft through outreach and participation across a range of customer focused activities. 

“They have grown their business largely on the very high quality of customer and technical support provided to their clients. They have a full time Help Desk environment (running on a highly customized version of Microsoft CRM). This system assures they meet service levels for our customers. Customer Service and Technical Support is the top priority in their business – their philosophy is “good work leads to more work“. Paul Pusateri – Partner Account Manager – Microsoft  

“Beringer was also responsible for one of the largest implementations of Microsoft CRM Online (Fall 2008). This implementation was 250 seats originally. The CRM Online system was highly customized to meet the customers’ needs. The solution included backend data integration that pushes data from the customer’s line of business applications to CRM Online on a weekly basis.  As a result of the solution delivered and the support received from both Beringer and Microsoft the customer had doubled the amount of users on the system to 500″. Chris Kahl – Partner Technology Advisor – Microsoft  

“Beringer has also become an invaluable resource for other Microsoft partners in the area.  They have been generous with their time and expertise in helping other partners with technical issues and assisted in architecting complex solutions that fully leverage the capabilities of Dynamics CRM and the Microsoft stack.  They are a first class organization from the ground up and a credit to the Dynamics Partner community“. Paul Pusateri – Partner Account Manager – Microsoft 

“We are honored to be nominated for this award by Microsoft. We owe this nomination to our team of dedicated support and implementation professionals who go above and beyond in every project. This company wide commitment to world class support has fueled our growth of over 1000% in our Microsoft CRM practice over the last year. We also thank the great team of people at Microsoft we work with every day, we could not continue to be successful without them”.  David J. Buggy – Vice President/Partner – Beringer Associates 

About Beringer Associates, Inc.

Founded in 1993, Beringer Associates is a leading IT Solutions Provider specializing in IT Service & Support, Customer Relationship Management (CRM) and Business Telephone Systems/Voice over IP. Headquartered in Pennsauken, NJ  Beringer Associates has over 14 years of experience helping businesses plan, implement and support Customer Relationship Management initiatives. Their implementation methodology has been used to help hundreds of businesses across the country achieve success with CRM.  Beringer is a Microsoft Gold Certified Partner representing the highest level of competence and expertise with Microsoft technologies. Beringer Associates can be reached on the Internet at www.beringer.net or by phone 800-796-4854.

Microsoft Honors Beringer Associates for Outstanding Customer Commitment and Sales Achievement

 

Pennsauken, NJ –July 29, 2009–Beringer Associates (www.beringer.net), a leading IT Solutions Provider, has been named to the 2009 Microsoft Dynamics President’s Club, receiving recognition from Microsoft Corp. for its dedicated commitment to customers. This honor reflects Beringer Associates success in extending the Microsoft Dynamics CRM platform to drive business advantages in companies worldwide. 

This recognition came during Microsoft’s Worldwide Partner Conference in New Orleans.  Microsoft Dynamics President’s Club recognizes a small prestigious group of Microsoft Business Solutions partners worldwide for achieving a high level of sales and business performance while maintaining a constant dedication to customer satisfaction and innovation. 

 “Microsoft is proud to congratulate Beringer Associates. on being named to the 2009 Microsoft Dynamics President’s Club,” said Doug Kennedy, Vice President, Microsoft Dynamics Partners.  “This accomplishment is a result of Beringer demonstrating unparalleled commitment by investing in the success of Microsoft Dynamics, our customers and solutions.” 

“We owe our success to our dedicated team members and to our loyal customers” said David J. Buggy, Vice- President/Partner, Beringer Associates. “Our tremendous sales growth of over 1000% was achieved by working with our clients as a strategic partner and clearly demonstrating the value of Microsoft CRM.  We are honored to be named to President’s Club and look forward to another successful year in our partnership with Microsoft.” 

 

About Beringer Associates, Inc.

Founded in 1993, Beringer Associates is a leading IT Solutions Provider specializing in IT Service & Support, Customer Relationship Management (CRM) and Business Telephone Systems/Voice over IP. Headquartered in Pennsauken, NJ  Beringer Associates has over 14 years of experience helping businesses plan, implement and support Customer Relationship Management initiatives. Their implementation methodology has been used to help hundreds of businesses across the country achieve success with CRM.  Beringer is a Microsoft Gold Certified Partner representing the highest level of competence and expertise with Microsoft technologies. Beringer Associates can be reached on the Internet at www.beringer.net or by phone 800-796-4854.

AAA South Jersey Selects Beringer Associates to implement Microsoft Dynamics CRM

AAA South Jersey, an affiliate of AAA offers automotive, travel, financial and insurance services to drivers throughout southern New Jersey. They needed a CRM platform that could be cost effectively tailored to their unique needs.

“We manage a significant amount of data across several lines of business, the challenge is that this data is fragmented across different databases making it difficult to get a complete picture of our members. We need a solution that allows us to centralize our data in one place to be able to operate more efficiently and provide better service to our members. We also need a solution that will improve our ability to cross promote our different products and services better demonstrating the overall value in AAA membership.”                  Joan Sickler, Managing Director – Projects.

The Choice was Clear

“We evaluated several solutions but selected Microsoft CRM because it offered the most value for our investment. Microsoft CRM is highly configurable to meet our needs and is built on an open platform reducing our total cost of ownership long term. It also plugs into the systems we already use today such as Microsoft office and Outlook reducing the learning curve for our users and decreasing the time to value.”      

Why Beringer Associates

Beringer took the time upfront to fully understand our business and our needs. They began with a tailored demonstration that let us see how CRM would fit into our environment and solve the challenges we were experiencing. They also performed a very thorough needs analysis and project planning engagement enabling us to collectively develop a detailed scope of work that will assure the solution is delivered on time, within budget and that it meets our needs. Beringer has the experience and resources to help us assure a successful implementation.” 

Expected business benefits

“The MRM (Member Relationship Management) solution will allow us to bring together information that was previously stored in separate databases making our staff more productive and enabling our team to provide better service to our members. It will also allow us to capitalize on cross promoting our products and services to both members and prospective members. The Microsoft CRM solution will give us much better analysis capabilities using powerful reporting and graphical dash boarding tools. We also see significant value in deploying workflow that will allow us to ensure best practices are followed in every member interaction.”

“We are very excited to partner with AAA South Jersey to implement Microsoft Dynamics CRM. Microsoft CRM gives us a solid platform to build a solution that addresses AAA’s member relationship management goals.” David J. Buggy, Vice President/Partner, Beringer Associates, Inc. 

 For more information on AAA South Jersey visit their web site or call 1-888-577-9222

 For more information on Beringer Associates visit www.beringer.net or call 800-796-4854